PRIVACY POLICY

1. General information

LESSOVERTHINK is operated by Kęstutis Purvinskas under individual activity registered in Lithuania. These Terms & Conditions govern your use of our website and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

Business details
Business operator: Kęstutis Purvinskas
Business address: Titnago g. 7-428, LT-02300 Vilnius, Lithuania
Individual activity certificate No.: 1419141
Email: lessoverthink@gmail.com
Website: https://lessoverthink.com/

2. Personal information we collect

Depending on how you use our website, we may collect:
• Contact information: name, email address, telephone number, and billing or shipping address.
• Order information: products purchased, order number, delivery details, and information related to returns or refunds.
• Payment information: transaction references and payment status. Payment card details are generally processed by our payment providers.
• Account information: login details and preferences, if you create an account.
• Technical information: IP address, browser and device information, website activity, and cookie identifiers, where collected.
• Communications and marketing preferences: messages you send us and your newsletter subscription status, if applicable.

3. How and why we use your information

We use personal information to:
• Process payments and manage orders.
• Arrange product production, fulfillment, shipping, and delivery.
• Send order confirmations and shipping updates.
• Respond to customer inquiries and handle returns or refunds.
• Maintain website security and prevent fraud.
• Meet legal, accounting, and tax obligations.
• Send marketing communications where permitted by law and, where required, with your consent.
• Analyze and improve our website where permitted by applicable law.

Where the GDPR applies, we process personal data on the appropriate legal basis, including contractual necessity, legal obligations, legitimate interests, or consent, depending on the purpose.

4. How we share your information

We may share the information necessary to operate our store and fulfill your orders with relevant service providers, including:
• Website and e-commerce providers, including WooCommerce and our hosting provider.
• Fulfillment providers, to produce and ship your products.
• Payment providers, to process payments and help prevent fraud.
• Shipping carriers, to deliver orders and provide tracking information.
• Email, analytics, and marketing providers, where these services are used.
• Authorities or professional advisers, where disclosure is required by law or necessary to protect our legal rights.

We do not sell personal information in exchange for money. Where applicable, we will respect your privacy rights regarding the sharing or use of personal information for targeted advertising.

5. International data transfers

Some of our service providers may process personal information outside the European Economic Area (EEA), including in the United States.
Where personal data is transferred outside the EEA, we will use appropriate safeguards where required by applicable data protection law.

6. Data retention

We retain personal information only for as long as necessary for the purposes described in this policy, including fulfilling orders, providing customer support, resolving disputes, and meeting legal obligations.

Order and accounting records may need to be retained for periods required by applicable law. Other information is retained only as long as reasonably necessary for its purpose, subject to legal requirements.

7. Cookies and similar technologies

Our website may use cookies and similar technologies to support essential functions, remember shopping cart contents, and, where enabled, analyze website usage or support marketing activities.

Non-essential cookies will be used in accordance with applicable consent requirements. You may manage your preferences through our cookie settings, where available, or through your browser settings.

The specific cookies used depend on the services and plugins installed on our website.

8. Email marketing

If you subscribe to our newsletter, we may use your email address to send news, product updates, and other marketing communications.
You can unsubscribe at any time using the link in our emails or by contacting us. Where required by law, we will obtain your consent before sending marketing emails.

Placing an order does not automatically subscribe you to our newsletter.

9. Your privacy rights

Where the GDPR applies, you may have the right to access, correct, or request deletion of your personal data; restrict or object to certain processing; request data portability; and withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions. For example, we may need to retain certain records to meet legal obligations.

To exercise your rights, contact us. You also have the right to lodge a complaint with the relevant data protection supervisory authority, including the State Data Protection Inspectorate in Lithuania.

10. Data security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
No online service can be guaranteed to be completely secure. Where a personal data breach occurs, we will take appropriate action in accordance with applicable law.

11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our business, website, service providers, or applicable legal requirements.
The latest version will be published on this page with the updated revision date.

12. Contact

If you have questions about this Privacy Policy or how we process your personal information, contact us.